Please wait for a Samsung Agent to respond.
You are now chatting with 'Priya J'. The reference number for this chat is 4329705711.
Priya J: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
1: yes I wanna check 4138074133 inform
Priya J: I will check the repair status of your ticket number and help you with the information.
1: ok
Priya J: Could you give me a few minutes while I gather the information for you?
1: ok
Priya J: Thank you.
Priya J: I appreciate your time and patience.
1: ok
Priya J: I have checked the details and I see that our team has tried to contact you to help you with the further options with Note 7 exchange or refund and they were unable to reach. However, We do have a dedicated team to help you with the information to get refund or exchange on your Note 7 . I will help you with the contact number so that they will help you with further options. As we in live chat deals with troubleshooting the device issue.
Priya J: You can contact our team at 1-844-365-6197.
1: wait I don't have phone that can call
1: is it explode?
Priya J: 1 please try to contact our team from any of your friends or family phone.
Priya J: No, there is no information regarding explosion of your phone.
1: ok I see can I call at sunday too?
Priya J: Our team are available Mon-Fri: 7 AM - 2 AM (CST), Sat: 9 AM - 10 PM (CST).
1: okay I see
1: thank you for helping
Priya J: You're welcome. Is there anything else I can assist you with?
Priya J: I appreciate the opportunity to serve you.
1: and can you send a email about information that I need to do?
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1은 제 이름을 바꾼겁니다
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