오늘 새벽에 모르는 카드결재가 있었다고 글을 올렸습니다.

 

https://gigglehd.com/gg/bbs/8250886

 

아마존에 문의메일을 보내니 답이 이렇게 왔네요.

 

전화로만 처리가 가능하다고 합니다;;

 

수능영어는 79점이지만 말하기는 0점이라 GG

 

Hello, I’m Thirupathi from Amazon Payments Support. The last order placed under this account is Order Placed: Wednesday, July 15, 2020 5:59 AM (PDT). I understand that you are charged for $30.19 I checked your account transactions and couldn't find any charges in the amount of $30.19. We take unknown charge inquiries very seriously, however I'm not able to research further through chat because it is not a secure method of transmitting sensitive information. Please contact us by phone so that we can continue this investigation. Before you get in touch with us by phone, I'd recommend checking with the other potential authorized users of your credit card:- Do you have a son or daughter away at school who is authorized to use the card? Have you asked them about this charge? - Do you have a spouse, friend, relative, or co-worker who has access to your card number and may have placed an order? - Do you have another Amazon.com account with a different e-mail address where you might have used the card?If you've already checked with others who have access to your card, please contact us by phone and have the following information available:- Complete credit card number - Date of charge - Amount of charge - Contact phone number for the issuing bank (look for a number on the back of your card) - Your name, e-mail address, and phone or fax number You can contact us by phone 24 hours a day, 7 days a week using the following link: https://www.amazon.com/gp/help/customer/contact-us If you prefer to call the general help line instead, Here are the numbers to contact us. Toll free: 1 (888) 280-4331 International: 1 (206) 922-0880 --- charges may apply Note: Legal and privacy concerns limit the information we can release and to whom it can be released. Depending on the outcome of our investigation, you may still need to contact your bank to resolve this. We look forward to assisting you.​​​​ ​

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.